Returns & Exchanges

Lady White Co. accepts returns on all unworn, unwashed, and unaltered items within 14 days of the original delivery date. All returned merchandise must include original tags and packaging to be eligible for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Shipping Label

A pre-paid shipping label will be generated for you; simply print it out and securely attach it to your return package.

3

Drop Off Package

Deliver your package to the nearest authorized carrier location, ensuring the original invoice is included inside the box.

4

Refund Processing

Once our warehouse inspects the items, your refund will be issued to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing